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Thread: Printer has PEN ERROR

  1. 04-02-2009, 11:57 PM #1
    TS Knox
    TS Knox is offline Junior Member
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    Apr 2009
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    1

    Unhappy Printer has PEN ERROR

    Hi- I have a 6 yr old HP DeskJet 542c and after changing bothg the blak and color cartridges I got half a page of printing with the printer error of 1517 and a pop up messge that said Pen Failure. What does that mean? Can it be fixed? Thank you for any help.
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  2. 04-03-2009, 06:05 AM #2
    Big Al
    Big Al is offline Senior Member
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    Apr 2008
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    Default HP 542c

    HP calls the ink cartridges "pens" and this error means the firmware thinks there is something wrong. Try cleaning the contacts that mate with the cartridges. If that does not do it there is a broken ribbon cable or a problem with the electronics. If cleaning does not do it then recycle the printer.

    Al
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