Can't ping or connect to CP5525DN

[Paragmatic740]

Hi Folks, I just got a CP5525 Laserjet for home office, and can't install a print que in Windows 10 because I can't connect to the printer. Its on an Ethernet cable connected to my switch. I've verified the cable by hardwiring my laptop and then pinging it, so its good. When I try to ping it, I get nothing (destination host unreachable).

Configuration: Manual
IP Address : 192.168.1.140 (192.168.1 is the addresses of my home network)
Default GW : 192.168.1.140
Subnet : 255.255.255.0

Any suggestions as to why I can't ping the printer?

Thanks, Pragmatic740.

[ptjeff1]

Make sure the ethernet cable going from the printer to the switch is connected to a port on the switch that is working. Some old Linksys switches had uplink connectors that don't behave the same as the other ports https://www.linksys.com/id/support-a...icleNum=132646 So just make sure the port on the switch you use for the printer also works with your laptop.

[MarkCros]

Check that there are no firewalls or security software blocking the connection to the printer. You may need to temporarily disable any antivirus or firewall software to test the connection.