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Thread: HP4700dn producing pink copies

  1. #1

    Default HP4700dn producing pink copies

    I have an older (2006) HP Color LaserJet 4700dn that is used by several people in my lab. It has been producing copies that have a pink hue on the entire page. It almost looks like I used a pale mottled pink paper to print on. Everything else seems fine. The black is nice and crisp and the colors are printing nicely. The magenta cartridge is showing about 1/3 of a bar, so there is still life in it. I carefully used some canned air to try to clean out the inside of the printer, but to no avail. It does seem like there is a pink cast to the transfer kit. Do I need to replace the transfer kit? Is that hard to do? Any other suggestions or ideas? Thank you!
    Last edited by Lab Geek; 01-08-2016 at 03:23 PM. Reason: typo

  2. #2

    Default Re: HP4700dn producing pink copies

    Update your firmware then try another magenta cartridge if that doesn't work. If these all fail, you may need a high voltage power supply.

  3. #3

    Default

    Quote Originally Posted by Lab Geek View Post
    I have an older (2006) HP Color LaserJet 4700dn that is used by several people in my lab. It has been producing copies that have a pink hue on the entire page. It almost looks like I used a pale mottled pink paper to print on. Everything else seems fine. The black is nice and crisp and the colors are printing nicely. The magenta cartridge is showing about 1/3 of a bar, so there is still life in it. I ran a I carefully used some canned air to try to clean out the inside of the printer, but to no avail. It does seem like there is a pink cast to the transfer kit. Do I need to replace the transfer kit? Is that hard to do? Any other suggestions or ideas? Thank you!
    That should be a failing toner cartridge -- even though there is some life left, doesn't mean the magenta toner hasn't failed early. You can run several full calibrations if you like, but I would go ahead and install a replacement toner. We have good quality cartridges available here:
    http://www.printertechs.com/shop/q59...ner-value-line

  4. #4

    Default

    Changing the magenta cartridge fixed it! No more pink copies! Thank you Steve & biztec!!!

    Too bad I just ordered a new transfer kit. Oh well, it was probably due to be changed anyway.

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