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Thread: LaserJet Model from Product Number

  1. #1

    Default LaserJet Model from Product Number

    I am getting a 51.2Y error from my Hewlett Packard Color LaserJet printer and I want to buy the correct part to fix it. I know that the printer is something in the color laser jet 5500 series, but I do not know which printer.

    From the data plate, I have:
    Product Number C9657A manufactured on February 3, 2004
    Serial number JPHR010654

    Can anybody tell me which printer I have?

    Thanks.

  2. #2

    Default

    You have an HP colorlaserjet 5500dn with a laser beam error on the color yellow.

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