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Thread: Prints photos with green hue

  1. #1

    Default Prints photos with green hue

    I have a HP color laser jet pro MFP M477fnw. That prints photos with green hue to them. Does it weather I scan and print or through either of my computers or iPhone. I'm using HP toner cartridges have done a factory reset to the settings, and cleaned the color settings in the menu. Is there anything else I can try vs taking it to be serviced?

  2. #2

    Default

    Quote Originally Posted by mroe69 View Post
    I have a HP color laser jet pro MFP M477fnw. That prints photos with green hue to them. Does it weather I scan and print or through either of my computers or iPhone. I'm using HP toner cartridges have done a factory reset to the settings, and cleaned the color settings in the menu. Is there anything else I can try vs taking it to be serviced?
    Most likely either a faulty Cyan or Yellow toner. Pull those 2 cartridges out and flip them over to inspect the drums on the bottom of the toner. Metallic drum should be fairly clean; see if you notice toner accumulation on the drums for either cartridge.

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