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Thread: Can't ping or connect to CP5525DN

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  1. #1

    Default Can't ping or connect to CP5525DN

    Hi Folks, I just got a CP5525 Laserjet for home office, and can't install a print que in Windows 10 because I can't connect to the printer. Its on an Ethernet cable connected to my switch. I've verified the cable by hardwiring my laptop and then pinging it, so its good. When I try to ping it, I get nothing (destination host unreachable).

    Configuration: Manual
    IP Address : 192.168.1.140 (192.168.1 is the addresses of my home network)
    Default GW : 192.168.1.140
    Subnet : 255.255.255.0

    Any suggestions as to why I can't ping the printer?

    Thanks, Pragmatic740.

  2. #2
    Join Date
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    Make sure the ethernet cable going from the printer to the switch is connected to a port on the switch that is working. Some old Linksys switches had uplink connectors that don't behave the same as the other ports https://www.linksys.com/id/support-a...icleNum=132646 So just make sure the port on the switch you use for the printer also works with your laptop.
    Site administrator www.printertechs.com

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