CLJ 3800 -- 50.2 error when printing envelopes
We have a CLJ 3800 that has recently started erroring out with a 50.2 error whenever the user tries to print to envelopes in tray 1. The unit works fine when using any tray with standard paper. So far we have replaced the fuser, DC controller and updated the firmware with no change in the symptoms. When a print job is sent for an envelope in tray one the unit will show "processing" for 1-2 minutes prior to erroring out with the 50.2. Any suggestions would be greatly appreciated.
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