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Thread: Customer's CLJ 9500 making wavy lines

  1. #1
    Join Date
    Mar 2006
    Location
    Maine
    Posts
    4

    Default Customer's CLJ 9500 making wavy lines

    My customer is getting wavy lines when they print certain documents. I couldn't duplicate the problem with any of the built-in diagnostics. You can see an example of what they are getting by clicking the following link...

    http://www.themorrisonclan.com/images/9500.JPG

    The blue "DBE News" box is supposed to be solid blue. The wavy lines will continue onto blank pages as well. Any suggestions would be appreciated. Thanks!

  2. #2
    Join Date
    Jul 2004
    Location
    Simi, Ca.
    Posts
    725

    Default Wavy's

    Looks to me like someone superimposed a flag in the background. Check document for watermark, and or editing.

  3. #3

    Default wavy lines

    has your printer got latest firmware

  4. #4
    Join Date
    Jul 2004
    Location
    Simi, Ca.
    Posts
    725

    Default Response?

    Well, has this problem been resolved?
    If all internal pages print ok, then it is not the H/V assy.
    Update this thread if you can.

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