Don't know if you got it fixed yet.
If you haven't....from the manual:-
Gray background 1. Do not use media that has already been run through the printer.2. Try using a different type of media.3....
Type: Posts; User: redcow
Don't know if you got it fixed yet.
If you haven't....from the manual:-
Gray background 1. Do not use media that has already been run through the printer.2. Try using a different type of media.3....
Printer displays "Tray 2 Open" message.
Did the obvious...reseat tray 2, power cycled printer.
Discovered that the Op Panel was locked with this message.
Buttons did nothing.
Finally after...
MFT is also failing.
This printer came refurbished from a vendor.
We sent it back and received a replacement that works.
Thanks for responding.
I've got a cp5225 that I'm working on. When duplexing the paper comes out the top with page 2 printed. Paper gets pulled in to print the odd numbered page. Sometimes the page comes out of the printer...
reseat the xfer roller
A buddy of mine is troubleshooting an Enterprise M750. Starts printing good. After a few pages the yellow drops and all yellow printing is now white in appearance.
Here are the parts that have been...
When working for HP, they would ship gear (that is labeled "4") with every p3005 fuser.
That gear and the fuser cleared up all grinding noises.
Thanks for responding to the question.
If you got it fixed, what did it?
Appears like the registration assembly has to be replaced
Obviously, it's the new "swing plate". Put the old one back in, and see if the heavy toner goes away!!!
Start with the EASY...xfer roller
Next....DC Controller
Next....Hi Voltage which brings...
CS__Steve, I don't remember if I tried printing with the duplexer out. I did try printing with the back door open, and it still failed.
When I get a printer like this, It begins to get more...
Al,
The rollers were changed. The problem didn't...
Today I replaced the printer.
Now it works!!
LJ4200dtn, intermittent paper jams. Sometimes the paper is accordion folded as it jams exiting the fuser, other times the page makes it out the delivery assembly 1/2 way.I've replaced the fuser,...
Go with the xfer roller
Customer finally called back. They had another broke CP6015x in storage. They took the DIMM out of that one
and installed it in the one I was working on. The DIMM fixed the problem.
They saved...
Firmware error
Thanks Al, Because it's a billable call I'm waiting for the customer to decide if he wants me to order the DIMM. It is the cheapest part that I can replace.
Remember the engine test doesn't work...
Looked at a cp6015x today. Powered on, the display is illuminated, the fans are doing what fans do, the motors are humming and turning.
All good so far. However, there is never any text on the...
Change the feed roller and the pickup rollers. Pull out the tray and look inside and up you will see 4 pickup rollers(RB1-8865-000CN)
and 1 feed roller(RF5-2490-000CN).
Replace them.
Personally I would head towards the fuser.
What's the Event Log say?
Have you tried printing from the MFT? If that works, then go with the rollers.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=306507&prodTypeId=18972&prodSeriesId=306505&swLang=8&taskId=135&swEnvOID=228
Well, you have a formatter on one end and the PC on the other end.
Plug another printer into the parallel cable and see what happens. Or plug your
printer into another PCs parallel port to see...
Check the DC Controller, or Power supply. Check Theory of Operation in the manual. There is a good block diagram to work with.
Don't forget the DC Controller, it has its' fingers in almost everything.
Start simple, reload the drivers, next try firmware.