HP 2100TN lost IP addresses

[Shelf_life]

Our lab recently had to change all IP addresses due to a catastrophic admin error where all previous addresses were lost. All computers were reconfig'd okay, but when the HP 2100TN printers were reset to factory default, they came up as 0.0.0.0 -- not, as in the HP support documents, 192.0.0.192.

Consequently they are now unreachable over the net, via the Jetdirect software. Our in-house IT people have tried to re-config the printers, but have now given up.

H-E-L-P!!!

Grayson Wood
NOAA Marine Fisheries Service
Office of Marine Ecosystems Studies
Narragansett, RI 02882
401-782-3265

[redcow]

Have you tried a different JetDirect card?
Try printing a configuration page to see if the JetDirect is seen.

When the printer is ready: press and release the GO and JOB CANCEL buttons simultaneously.