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Bsims
09-21-2004, 01:41 PM
The printer has been sitting for a long time. However it came up and printed documents with a line across the page about 4 inches apart. I bought a new cartridge.

I removed the fuser to see if there was any visible damage to it. It looked okay.

I put the fuser back in and the new cartridge.

My problem:

The printer powers on and the "Initializing" comes up, then up again and up again. I put the old cartridge back in and it does the same thing.

Why does it continue to cyle through "Initializing"

David
09-21-2004, 05:06 PM
Try pulling the jetdirect card out and see if it passes the initializing stage!

Bsims
09-22-2004, 12:28 PM
Thanks David for your response. I tried it and the printer does the same thing. I placed the fuser in another printer and it worked. I'm still looking for suggestions.

I could use a "service manual".