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Nehmo
09-04-2005, 06:01 PM
Win XP Home, SP1
M’board Shuttle AN35N Ultra

I’m not sure if this a hardware or a software problem. I’m trying to get a inkjet printer to work using the USB port.

Currently...

I have a cordless mouse & keyboard running via a USP port. The “receiver” is connected to the USB port, and it works.

When I connect the printer, an HP Deskjet 3745 http://snipurl.com/hfpx , to the USB port that shares a header on the m’board with the USB that goes to the mouse + keyboard "reveiver", the light on the receiver goes out. The system also can’t find the printer (which means I can’t complete the installation using the program that comes on the printer’s CD. The last part of the installation requires getting in touch with the printer. I was able to install the drivers by Control Panel > Printers and Faxes > Add Printer). When I use a different USB port, like one of the ones directly on the m’board, the mouse receiver works normally (light stays on), but the printer still doesn’t work.

When I self-test the printer (press and hold the on button and open and close the door four times), it prints a page successfully.

One other little fact: I got the cordless mouse + keyboard because the regular keyboard wasn’t working through the normal keyboard jack next to the mouse jack.

So the printer works; that’s not the problem.
I’ve tried three different cables, so that’s not the problem either.
The USB port works for the cordless mouse + keyboard, so I think that’s ok (no?).
Naturally, I’ve tried turning off and on everything.

Nehmo
09-11-2005, 11:52 AM
I gave up trying to get that HP 3745 printer to work.
I used the HP tech support chat: http://ipgweb.cce.hp.com/IPGNA/caller/initsessionpage.html
I called HP phone support: 1-800-474-6836
I kept my Wal-Mart receipt, so I returned the printer. I now have a Lexmark 515 as my inkjet. It works.