LaserJet 1020 and slow queue

[erikbennett]

I'm about at my wits end here, hoping someone may be able to offer a suggestion.

I have a LaserJet 1020 hooked up to a computer in our shipping department that's used for printing shipping reports from UPS WorldShip and our production software Impress. What's going on with it is that it has begun taking it's own sweet time printing things out. Sometimes it prints them right away, sometimes it waits up to 5 minutes.

The problem seems to be outside any specific program, as all print jobs immeadeately show up in the print queue, but that's where they sit (most of the time, up to 5 minutes) before they eventually print.

I have reinstalled the most up-to-date drivers. I have swapped ports, rebooted the system, even pulled the printer off of that computer and tried it elsewhere. No problem. The problem doesn't show up either when we use a different printer on that same shipping computer. From everything I can tell, it's specific to this 1020 and its software.

Computer is XP Pro sp2. Printer is connected to USB2 port with a USB2 cable.

Any ideas?

Thanks,
Erik

[JJprinter]

I am no tech
But I will take a wild guess.

I would think it is spooling the whole print job before printing
check your printer preferences.
The only other thing that comes to mind is the ram in the printer not enough.
When you put it on another computer was it the same type of program print out you were getting no problems with or was it a regular none shipping program like word perfect or something.
It could be the fonts have been changed somehow and the printer has to hold the que to catch up.

Keep us informed this one is a good one.