Prints photos with green hue

[mroe69]

I have a HP color laser jet pro MFP M477fnw. That prints photos with green hue to them. Does it weather I scan and print or through either of my computers or iPhone. I'm using HP toner cartridges have done a factory reset to the settings, and cleaned the color settings in the menu. Is there anything else I can try vs taking it to be serviced?

[cs_steve]

I have a HP color laser jet pro MFP M477fnw. That prints photos with green hue to them. Does it weather I scan and print or through either of my computers or iPhone. I'm using HP toner cartridges have done a factory reset to the settings, and cleaned the color settings in the menu. Is there anything else I can try vs taking it to be serviced?

Most likely either a faulty Cyan or Yellow toner. Pull those 2 cartridges out and flip them over to inspect the drums on the bottom of the toner. Metallic drum should be fairly clean; see if you notice toner accumulation on the drums for either cartridge.