View Full Version : HP4700dn producing pink copies
  
Lab Geek
12-07-2015, 11:26 AM
I have an older (2006) HP Color LaserJet 4700dn that is used by several people in my lab.  It has been producing copies that have a pink hue on the entire page.  It almost looks like I used a pale mottled pink paper to print on.  Everything else seems fine.  The black is nice and crisp and the colors are printing nicely.  The magenta cartridge is showing about 1/3 of a bar, so there is still life in it.  I carefully used some canned air to try to clean out the inside of the printer, but to no avail.  It does seem like there is a pink cast to the transfer kit.  Do I need to replace the transfer kit?  Is that hard to do?  Any other suggestions or ideas?  Thank you!
biztec
12-07-2015, 02:17 PM
Update your firmware then try another magenta cartridge if that doesn't work. If these all fail, you may need a high voltage power supply.
cs_steve
12-14-2015, 12:20 PM
I have an older (2006) HP Color LaserJet 4700dn that is used by several people in my lab.  It has been producing copies that have a pink hue on the entire page.  It almost looks like I used a pale mottled pink paper to print on.  Everything else seems fine.  The black is nice and crisp and the colors are printing nicely.  The magenta cartridge is showing about 1/3 of a bar, so there is still life in it.  I ran a I carefully used some canned air to try to clean out the inside of the printer, but to no avail.  It does seem like there is a pink cast to the transfer kit.  Do I need to replace the transfer kit?  Is that hard to do?  Any other suggestions or ideas?  Thank you!
That should be a failing toner cartridge -- even though there is some life left, doesn't mean the magenta toner hasn't failed early.  You can run several full calibrations if you like, but I would go ahead and install a replacement toner.  We have good quality cartridges available here:  
http://www.printertechs.com/shop/q5953a-magenta-color-laserjet-4700-compatible-toner-value-line
Lab Geek
01-08-2016, 11:25 AM
Changing the magenta cartridge fixed it!  No more pink copies!  Thank you Steve & biztec!!!  :D
Too bad I just ordered a new transfer kit.  Oh well, it was probably due to be changed anyway.
 
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