RandyW
08-05-2013, 07:54 PM
looked at one of these today and it has a Bad Opt Tray Connection message.
it appeared to me the tray was connected correctly. I thought perhaps the connector on the envelope tray was the culprit. It looked like on the top portion of the connector there are 3 "prongs", the prong looking piece that was farthest on the right appears to be half the length of the others.
It didn't look like anything was bent in there, I tried poking around with a spring hook but it didn't seem to hit anything that was bent. I took a photo with my phone but that area came out really dark. I can't recall ever seeing another one of these feeders so I can't say if that is how that connector should look. The connector on the machine looked ok.
You have to turn the printer off and on for the message to clear and remove the envelope feeder. It prints ok without that in there.
I don't think many parts are available, I see 2 listed in the LJ4100 manual.
Do any other envelope feeders work on that machine? LJ4000 maybe?
thanks.
it appeared to me the tray was connected correctly. I thought perhaps the connector on the envelope tray was the culprit. It looked like on the top portion of the connector there are 3 "prongs", the prong looking piece that was farthest on the right appears to be half the length of the others.
It didn't look like anything was bent in there, I tried poking around with a spring hook but it didn't seem to hit anything that was bent. I took a photo with my phone but that area came out really dark. I can't recall ever seeing another one of these feeders so I can't say if that is how that connector should look. The connector on the machine looked ok.
You have to turn the printer off and on for the message to clear and remove the envelope feeder. It prints ok without that in there.
I don't think many parts are available, I see 2 listed in the LJ4100 manual.
Do any other envelope feeders work on that machine? LJ4000 maybe?
thanks.