prabidea
10-18-2012, 11:15 AM
Hello,
I have a LJ 5200dtn that is not printing at all.
It will start up and sit at "Processing..." briefly and then goes to the "Ready" state. When printing a config page, it just hangs at "Printing Config Page." It does the same with paper path tests and any other informational pages. I've disconnected it from the network and powercycled numerous times. I tried an engine test page with and without the formatter installed and it also does nothing.
So far we have replaced, one at at time: The Formatter, DC Controller (twice), and Low Voltage Power Supply.
Some more details if it helps: Initially, it was just sitting at "Processing..." and each time a part was replaced, it would work for a while and then go back to the same thing. This last time, however, it seems to be slightly different as it actually goes to "Ready."
Thank you for your help!
-Patrick
I have a LJ 5200dtn that is not printing at all.
It will start up and sit at "Processing..." briefly and then goes to the "Ready" state. When printing a config page, it just hangs at "Printing Config Page." It does the same with paper path tests and any other informational pages. I've disconnected it from the network and powercycled numerous times. I tried an engine test page with and without the formatter installed and it also does nothing.
So far we have replaced, one at at time: The Formatter, DC Controller (twice), and Low Voltage Power Supply.
Some more details if it helps: Initially, it was just sitting at "Processing..." and each time a part was replaced, it would work for a while and then go back to the same thing. This last time, however, it seems to be slightly different as it actually goes to "Ready."
Thank you for your help!
-Patrick