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View Full Version : HP LaserJet P4015 Duplex failure


spike1496
06-14-2012, 03:56 PM
When trying to duplex,the first cycle prints the first side, but paper stops in the duplexer before proceeding to the transfer roller for printing the back side..?
Big Al
06-20-2012, 07:59 AM
Try giving it a good blast of compressed air, you may have dust or a paper shard in a sensor.

Al
cs_steve
06-20-2012, 05:56 PM
Assuming general cleaning doesn't help... If you have a spare duplexer around from another machine, I'd swap that in as well and see if the problem disappears. You may need another duplexer . . . we have them at PrinterTechs if needed 866-352-7108.
Big Al
06-21-2012, 08:06 AM
The HP 4000 series use a duplexer that can easily be removed. Turn the printer off and slide it right out the back.
I do a lot of duplex printing at home and had to replace one. They are readily available, used; "rebuilt" which may
mean they stuck it in a printer and it seemed to work OK or they may have replaced the rubber rollers; you may
be able to find a new one. The one I bought from Printer Techs has been working very well.

Al