HP 4730 printer control panel menu

[Robzx6r]

Hi, I have an HP 4730mfp with a touch screen control panel.
Some of the menu options on the control panel are locked. Does anyone know how to unlock these? The printer is not aligning colours properly and I think I need to access the locked menus to try to resolve this.

Any ideas gratefully received

Rob

[ridered74]

A cold reset should do the trick. Might want to let whoever locked it down know that you are doing it tho. Print a configuration menu and a menu map beforehand too so that you have all the settings that you'll need to restore.