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View Full Version : 13.20 LJ 4300 Problem



woodss
10-12-2011, 06:59 AM
I perhaps already know the soultion anyway, but I thought to share it with you all, I have a 4300 DTN that turns on, motor runs only breifly, then goes though the self test and then after that the motor turns as usual.

Sometimes it goes Ready and then sometimes it goes as 13.20.00 error.

I heard that the sensor behind tray 1 can be a cause, but is there any other ones.

Big Al
10-12-2011, 08:35 AM
Here is a very good link on that problem:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=412144&prodTypeId=18972&objectID=c00633921

Al

woodss
10-23-2011, 10:40 AM
Here is a very good link on that problem:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=412144&prodTypeId=18972&objectID=c00633921

Al

Excellent Link, sometimes doing the trick with a hard piece of cardboard, can actually correct the problem, sometimes a 13.20 error on this series can be corrected per the instructions with that link.