rbell12
09-08-2011, 04:00 PM
this printer starts the warmup cycle and before it goes to ready, shuts itself off. i then have to unplug the cord, plug it back in and get the improper shut down message. I have tried a different power supply and cord with the same results. i am a copier tech and have very little experience with hp printers. any help would be greatly appreciated. tia, rb