Reset Memory RAM

[HotChick]

Hi guys, I'm having a problem with an HP4100MFP printer at one of my remote jobsites. I found the intructions to reset a 4100 but the pad and the menus are different on an HP4100MFP. I have to walk users through this so hopefully I can get some help from somebody. Any help will be greatly appreciated. Thanks xoxo

[Brian]

Hi,
You can give the printer a cold reset by doing the following:
Turn the printer off.
Press and hold down the checkmark (Select) button.
Turn the printer on.
Continue to hold down the checkmark (Select) button until all three LEDs are illuminated. Release the checkmark (Select) button.
Press the up arrow (navigation) button three times. The message COLD RESET will appear on the control panel display.
Press the checkmark (Select) button once. The message STARTS will appear on the control panel display.
When the cold reset is complete, the MFP will restart.

Good luck