LJ4+john
04-03-2011, 03:34 PM
No paper pieces remaining after jam. Probable cause - a manually fed envelope fed into intake feeder a couple of seconds too late. By the time it did feed, the toner was deposited near the edge of envelope instead of middle. Paper jam occurred. As part of the envelope was still visible from input feed area, I pulled it back out manually!
Shut printer off, then repowered. The printer status lights: READY = ON, ONLINE = ON, FORMFEED = ON.
When I try to print, the printer immediately shows 13-PRINTER JAM.
I suspect I may have disturbed a sensor on the manual input feed area when I pulled the envelope back out of the input feed area.
Any suggestions? Thanks much.
Best Regards.
Shut printer off, then repowered. The printer status lights: READY = ON, ONLINE = ON, FORMFEED = ON.
When I try to print, the printer immediately shows 13-PRINTER JAM.
I suspect I may have disturbed a sensor on the manual input feed area when I pulled the envelope back out of the input feed area.
Any suggestions? Thanks much.
Best Regards.