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Ben2020
01-19-2011, 01:10 PM
I am working on an issue with a CP1215, first job sent to printer will print and then go into a deleting status and block the que. I have tried uninstalling driver and reinstalling, with no change. I have tried to go into my computer and stop spooling and then deleted spooling files and restarted the printer spooling, again no change. I even tried a factory reset on the devise, and wiped the ram with no change. The weird thing is when I change users the file that shows "deleting" goes away but, the first thing that prints, there it goes again. If anyone has any thoughts on another troubleshooting that I could try that would be greatly appricated.

cs_steve
01-20-2011, 11:42 AM
I assume you rebooted the computer?

Sounds like the driver is unstable ... I would also do a fresh download of the driver from HP's web site.
http://www.printertechs.com/tech/tutorials/drivers/installdrivers1.php