Drateco
12-10-2010, 02:35 PM
Hello,
I am a new member to printertechs. I am having trouble with print jobs failing randomly and staying in the print que. When I try to print other print jobs, it will not print because it will continue to try print the failed/frozen print job. I cannot delete the failed print job in the print que unless I restart the machine, or delete the printer spooling. I am running this printer on one machine and I also print from my local machine as well as a terminal server. I have tried to reinstall the printer drivers, replacing the toner and trying a different usb cord. I am starting to think there is a redirection problem because my print job in the print que says "*Remote desktop redirected printer" when I try to print off my terminal server (where I do most of my printing). Any help in this regard would save me alot of frustrating IT work! Thank you in advance.
Drateco
I am a new member to printertechs. I am having trouble with print jobs failing randomly and staying in the print que. When I try to print other print jobs, it will not print because it will continue to try print the failed/frozen print job. I cannot delete the failed print job in the print que unless I restart the machine, or delete the printer spooling. I am running this printer on one machine and I also print from my local machine as well as a terminal server. I have tried to reinstall the printer drivers, replacing the toner and trying a different usb cord. I am starting to think there is a redirection problem because my print job in the print que says "*Remote desktop redirected printer" when I try to print off my terminal server (where I do most of my printing). Any help in this regard would save me alot of frustrating IT work! Thank you in advance.
Drateco