markmcjr
03-25-2005, 01:41 PM
My HP 4100N started out a few months ago intermittently giving the 51.1 printer error. Recycling the power would correct the situation for awhile. Now I cannot print anything, everytime I try to print I get this error. I found 1 article on the web stating it was the Laser scanner and that 51.1 is a beam detect error. They also suggested I use the replacement part RG5-5100.
So I called HP and they told me the part was $281, ouch! They said if I knew exactly what part of the scanner was broken, I could order that instead of the entire scanner.
Has anyone encounter this. Help! This printer is being used primarily for a non-profit organization.
So I called HP and they told me the part was $281, ouch! They said if I knew exactly what part of the scanner was broken, I could order that instead of the entire scanner.
Has anyone encounter this. Help! This printer is being used primarily for a non-profit organization.