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View Full Version : hp deskjet keeps printing alignment page



beermug
04-07-2010, 09:08 PM
Hi:
Since i changed operating systems from WindowsXP32bit to Windows7 64bit, my printer keeps printing alignment pages. It will do it when i power on the printer, and it will do it after each printout. So far ive looked at HP's deskjet page. The HP Toolbox software isnt supported by Windows7, meaning that the handy print alignment and cartridge ink level software cant be used. I went to Hp's print alignment page ,they give you steps on what buttons to press on the printer to print an alignment page, to clean the printheads,print a print quality diagnostic page [which didnt work] ,and also to calibrate linefeed. I also removed the ink cartridges and cleaned the contacts and removed any dry ink.

None of that seemed to help. Does anyone know a solution to this? [this printer does not have a scanner by the way].

I like this printer, and since theres very few "windows7 compatible" printers available at this time, id like to keep this one.

Thanking you

redcow
04-08-2010, 05:18 PM
You could make it easy for us by letting us in on what model printer you have:confused:

beermug
04-08-2010, 07:10 PM
You could make it easy for us by letting us in on what model printer you have:confused:

thanks for quick reply and sorry i didnt mention the model. its a deskjet 5650. thanking you again :)

redcow
04-17-2010, 07:33 PM
Reading and searching thru the manual, I could find no mention of Alignment pages. Could it be printing Calibration Pages?

If that's what's happening, I would replace the cartridges. If that doesn't work you may have to get a new printer or go back to XP.
Actually, I would ask friends or relatives if they are using XP or Vista. Bring your printer to them and see if it prints correctly. If it does go up this page 3 sentences and change your OS. If it fails on their PCs go back another sentence and replace it.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01874725&lc=en&dlc=en&cc=us&lang=en&product=304445