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ChrisD
03-30-2010, 04:53 PM
Hello-
I am new here and have a printer problem that I am looking to get resolved. My question is, I have a display that isn't working at all. Is there any utility that I can install on a laptop and connect to the printer to get a diag report of problems, or failed hardware? Just asking so I don't order a new display just to find out that wasn't the issue, that it was a bad cable from the board to the display itself or something like that. Any suggestions or helpful tips would be greatly appreciated.

Thank you in advance!

ChrisD

MichaelTech
03-31-2010, 04:45 PM
Have you taken anything off? Control panel has a short connector to a longer one going to the DC Cont.
If you know the IP address, you can open the EWS, if it has gone to ready{quit going thru start-up}
Try the panel before the DC Cont.