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DASSU
02-25-2010, 04:02 PM
Just received and installed a 4050 from PrinterTechs but it is not working properly. It will print if the paper is fed through the manual tray but from the auto-tray, it only produces blank pages. Paper will also frequently jam from both trays. Need help and thanks in advance.

cs_steve
02-26-2010, 12:14 AM
3 things that normally cause this: the paper size settings are off and cause multi-feeds, the torque limiter on the paper tray fails, or solenoid gums/sticks ...

However, I believe you were saying it's a printer you just received from us (PrinterTechs), so you can give us a call @ 866-352-7108. We'll be glad to walk you through some things as we have free tech support & 6-month warranties on our printers / products. Thanks.