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View Full Version : HP Laserjet 5L won't install with Windows 7



ricksaint
12-30-2009, 02:41 PM
Hi,

I tried to install it through Windows Update but it wouldn't install, even though the HP website says it's supported.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=3463669&prodTypeId=18972&objectID=c01856597 (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=3463669&prodTypeId=18972&objectID=c01856597#A2)

Can somebody help?

cs_steve
12-30-2009, 06:34 PM
Can you try a different driver? Like the XP driver ...

for more info on drivers, see our tutorial :
http://www.printertechs.com/tech/tutorials/drivers/installdrivers1.php

ricksaint
12-30-2009, 11:45 PM
Can you try a different driver? Like the XP driver ...

for more info on drivers, see our tutorial :
http://www.printertechs.com/tech/tutorials/drivers/installdrivers1.php

I finally got it installed and even got a couple of documents printed. Then I had to restart the computer for something else. Now it says Printer offline!
I'd try to uninstall and reinstall it but it doesn't show up in Device Manager.

cs_steve
12-31-2009, 08:45 PM
When you open up Control Panel, Printers & Faxes, and open up your LaserJet 5L printer , click on the File menu option, you will see an option "Use Printer Offline" or similar, click that to checkmark it...