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gebandamb
11-23-2009, 03:42 PM
Our HP Officejet Pro 8500 is showing the code B808461C when we turn it on any ideas as to what this is and how to fix it. It worked fine on Friday.

redcow
11-24-2009, 01:20 AM
Who handles your internet service?

MichaelTech
12-18-2009, 11:09 AM
What the ? Who is this moron? Answer the question, or get out!
RedCow, is this a formatter issue? Or a modem issue? I cant find this code anywhere, But I would start by disconnectiong the cables and just power up the printer. It could be a protocal issue, if you can get into the menu, check your fax settings.

redcow
12-18-2009, 07:34 PM
Before you call me a Moron, ask why I asked that question!
There is a problem with AT&T internet service and a particular router that they use that will cause that error code.

gebandamb, are you using a jetdirect or a USB cable?

cs_steve
12-19-2009, 08:11 AM
Sorry guys :-) MichaelTech was referring to a moron spammer that I deleted, not to your post RedCow