Cannot Install HP LaserJet in Win XP

[hlasher]

I just did a clean install of Win XP on my computer. I am unable to install the HP LaserJet 6P in Win XP. I have tried letting Win XP install it as well as installing it manually using the driver I downloaded from HP's web site.

I get the error message:

"Error Message: Cannot Install Hardware. An Error Occurred During the Installation of the Device."

Any suggestions?

TIA.

[ptjeff1]

Can you install other printers? Can you print a demo page from the printer? My guess is that it is a Windows problem.

[hlasher]

Thanks for the suggestion.

I did try but without success so it was obviously a Window problem. I gave up and did another clean install of Windows XP and the first thing I did was to make sure that I could install the printer.

The printer installed and I burned an image with Norton Ghost so it will not happen again.

Howard

[ian c]

Hi
It might be that the printer driver files were not copied from the windows disk to the hdd when you installed.
Kind
Ian