53tin
02-21-2005, 02:26 PM
I have a laserjet 4050n that seems to have problems detecting the paper size in tray 2.
It insists that tray 2 contains legal size paper. I can swap the paper tray with another unit and it works fine so I am sure that the problem is with the tray. The problem follows the paper tray.
I can find no paper size adjustment on the tray other than the guides and stops for the paper, which I have verified are set for ltr size.
I tried setting configuration from the control panel to letter but it has no impact.
HP suggested replacing the paper tray which I am sure would work but I'd like to understand the root cause. Does anyone know how the 4050 detects the paper size in tray 2?
Thanks for any ideas.
It insists that tray 2 contains legal size paper. I can swap the paper tray with another unit and it works fine so I am sure that the problem is with the tray. The problem follows the paper tray.
I can find no paper size adjustment on the tray other than the guides and stops for the paper, which I have verified are set for ltr size.
I tried setting configuration from the control panel to letter but it has no impact.
HP suggested replacing the paper tray which I am sure would work but I'd like to understand the root cause. Does anyone know how the 4050 detects the paper size in tray 2?
Thanks for any ideas.