View Full Version : HP 4550 - "50.7 Fuser error" tried everything
DCO57
05-07-2009, 02:03 PM
I have a 4550 thats giving the old 50.7 fuser error. I replaced the following
two different fusers
LVPS - two different
HVPS - don't know why, but I figured both PS's
fuser motor M2 - two different
Feed (fuser) PCB
Fuser sensor PS6
DC Controller
I checked the gears adjacent to the fuser motor - they spin OK
I checked relevant cables with a OHM meter
The fuser motor doesn't turn during bootup (like it should)
Before taking this all apart to replace the fuser power connector and other misc parts, has anyone run into a case where this 50.7 fuser error was caused by some strange part causing a chain reation.
Thank you, Doug O
redcow
05-08-2009, 01:17 AM
Not to kick dirt on you when you're down, but M1 is the fuser motor. M2 is the pickup motor
Look at page 232 of the service manual
DCO57
05-08-2009, 10:12 AM
Did everything mentioned in the manual...some items twice.
redcow
05-09-2009, 01:30 AM
You said you replaced fuser motor M2 twice.
Is that a typo? The fuser motor is M1.
DCO57
05-14-2009, 04:55 PM
Yes, that was a typo...I replaced the fuser M1 motor twice (first one was a swap with another printer, the second was a new part from HP).
Now , after repeatedly taking this thing apart...its saying 50.4 instead of 50.7. This printer has me totally stumped.
Any help would be greatly appreciated
Thanks
cs_steve
05-14-2009, 10:35 PM
The fusers you swapped in as replacements ... are you sure they were good fusers?? Do you have another machine you can put the current fuser in to see if the 50.4 follows it?
It could have been one fuser causing a 50.7 error (or the motor causing the 50.7 error), and then the 50.7 error goes away but a bad fuser is now causing the 50.4 error.
And also, is this printer worth a lot to you? Most of the time for this particular model I would suggest it's not worth trying this many parts or doing this much troubleshooting...
redcow
05-15-2009, 01:16 AM
As an aside, on some of the older laser jets when you had a fuser error, in some cases one had to swap the fuser and power supply at the same time. The fuser would take out the power supply and then the old power supply would take out the new fuser.
Just a thought!
MichaelTech
05-15-2009, 03:41 PM
Pull the formatter and start it up. Let it do it's cycle-up and then do and engine test. Button is on the DC Cont. If you get a page, then the formatter, or firmware could be the issue. Rarely had a motor go out, even on the oldest dirtiest ones I see. Possibly the sub PCB on the lower left rear may be issue.
Carefully check the fuser connector for a bent pin, or scrap of paper.
This motor goes both ways, and sensor PS6 could be broken.
DCO57
05-18-2009, 10:34 AM
Thanks you all for the tips.
- At one point, I did swap both the LVPS and a brand-new fuser together (to rule out a " back and forth short loop")
- I tried booting without the formatter...it wouldn't run an engine test
- I've tried 4 different fusers (one used, three new)
- the lower left (fuser) PCB was replaced
I think there must be a "short loop" between some other combinations of parts which means I would have to replace about 10 parts at the same time to totally rule this out. This machine is under extended warranty, but I'm sure I've already surpassed the effort IBM wants to spend on a 10 year old printer.
Its become a personal issue at this point. I hate to admit defeat but I just can't spend a year on this thing either.
If theres any last recommendations...I'll give it one last try.
Thanks for all the help.
DCO57
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