rfisher
02-14-2005, 04:50 PM
Hi, This printer has a page count of 731427. It had a maintenance kit installed 10,000 pages ago. It is starting to have jamming from tray 2 and 3. The event logs show a number of PAPER FEED 2. PAPER LATE JAM. I replaced the rollers in tray 2 even though they felt and looked fine. I suspect this is not going to fix the problem.
We use Office Depot 20# multipurpose (cheap) 8.5X11 paper out of both trays in great quantity. Is cheap paper more than likely the culprit here?
Thanks for any useful advice.
RFISHER
We use Office Depot 20# multipurpose (cheap) 8.5X11 paper out of both trays in great quantity. Is cheap paper more than likely the culprit here?
Thanks for any useful advice.
RFISHER