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Latika09
04-15-2009, 02:10 PM
Printer Tech Job Opportunity in the South Bay, Bay Area, California, please contact me ASAP. Jhingon@milestn.com. Thank you.

Job Description: Job Responsibilities:

Manage and administer entire printer fleet (300+ printers) with FollowMe Printing Technology Hardware plus Software

Monitor Printer Fleet via HP Web Jetadmin

Monitor Ticket Queue for Printers using Remedy-Action Request System

Maintain functionality on Print Servers via Remote Desktop Connection

Replace toners when necessary

Printer Break-Fix

Order accordingly and replace parts.

Document and update work performed

Troubleshoot printer hardware, software, and networking problems.

Configure and install new printers

Build and configure Printer Queues and Quicksets

Update Printer Firmware

Meet SLA on all tickets depending on priority (high, medium, low).

Review, Suggest Improvements, etc

Perform Break-Fix repair work on Dell Computer and Laptop systems.

Minimum Qualifications:

5 years minimum experience with printers (HP Preferred).

HP Printer Certifications Required

Dell Certifications Required

Ability to learn and understand software such as FollowMe, Web Jetadmin, Microsoft Office

Self-driven and be able to work with minimal supervision.

Maintain a positive customer relationship.

Knowledge of:

o Fusers

o Transfer Belts

o Maintenance Kits

o Jet Direct

o Networking

o Trays

o Able to identify & troubleshoot failed printer components

o HP Web Jetadmin & HP Digital Sending Software is a Plus and will be required after training