Samsung SCX4826 scan-to-email

[gkamendje]

Hi, I am having trouble setting up my SCX4826 to scan to email. I am sure that the SMTP server info is correct since I successfully receive email notification from the printer (empty tray, open door and the like). I have tried several email addesses but without suscess. The printer reports that mail was sucessfully sent but the mail never gets delivered.
Thanks for any hint
GA

[cs_steve]

You've checked your spam folders?

[gkamendje]

Yes I did, I tried more than 3 email addresses without success. I do receive the email alerts without problem (empty paper tray, open door and similar). I went back to the store and changed the printer thinking that It was due to a defect on my specific unit. But I still get the problem on the new unit. Is there anyone using this feature on this specific printer or similar from Samsung?
Thanks for any hint.
GA