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murphy
01-21-2009, 08:50 PM
I have a HP LJ4345 MFP that is throwing this error code..49.6A1C. I've never seen this code beofre, has anyone come across this particular error ? We updated the firmware but still getting this error intermittently. Thanks Murphy

redcow
01-22-2009, 01:03 AM
Check the event log for 79 errors. If they are present replace the formatter.
Reseat the DIMMS and flash memory and any EIO devices.
Does it happen during one print job.
You're going to have to keep track of applications and jobs that are running when the error occurs.
Intermittant makes it tough.
Can you swap formatters with another printer?