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Jim727
11-03-2008, 02:52 PM
Hi - newbie here.

Have a laserjet 2200dtn. Has given excellent and trouble-free service. Until now.

For unknown reasons it has lost the network. On printing the config page, these issues are apparent:

1) Only one page prints. The JetDirect page does not print.
2) The regular configuration shows that the Product Serial Number and Service ID are missing. The EIO slot shows empty.

Can this be resolved by restoring from NVRAM?

Does the empty EIO slot indicate that the net board is bad or could it have been lost from the config?

Any other advice?

Much appreciated.
Jim
woodss
11-03-2008, 03:03 PM
Did it come with a error message?

you have to write a PCL program to reset the machine, details are in the 2200 service manual.
Jim727
11-03-2008, 03:09 PM
No error message - just stopped working.

So, reinit the NVRAM won't do it, eh?

Thanks.
Jim
cs_steve
11-03-2008, 03:13 PM
This is a common problem Jim...when the card is installed but not appearing on Config page, it is almost never a problem with the formatter board (main logic board), just replace the network card ... I would suggest J3113A ... see http://www.printertechs.com/jetdirect/jetdirect-gallery.php
Jim727
11-03-2008, 03:19 PM
This is a common problem Jim...when the card is installed but not appearing on Config page, it is almost never a problem with the formatter board (main logic board), just replace the network card ... I would suggest J3113A ... see http://www.printertechs.com/jetdirect/jetdirect-gallery.php

Will that also cause the serial number and service id to be lost?
Thanks for the board upgrade ref.

Jim
MichaelTech
11-05-2008, 10:41 AM
NVRAM Init will do that. If you have not done it, then the formatter is the problem. PJL command from serial file will restore it. As wood_s said.
But you will have to replace the formatter anyway.
Jim727
11-05-2008, 12:19 PM
NVRAM Init will do that. If you have not done it, then the formatter is the problem. PJL command from serial file will restore it. As wood_s said.
But you will have to replace the formatter anyway.

Thanks. Don't know if it had the init done - the printer is accessible to several users. The net card is definitely toast so that will get attention, then progress from there.

Many thanks, all.
Jim