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prntrfxr
07-09-2008, 02:40 PM
I've got a technician asking how to reset maintenance count. Anybody got any ideas? I don't see many xerox printers.

prntrfxr
07-10-2008, 06:50 AM
Disregard, I found it. For anyone else's future reference see below:

5.11 Maintenance Reset Procedure
5.11.1 Maintenance Kit Counter Reset Procedure
NOTE: The following procedure must be performed to reset the Maintenance Counter after a Kit is installed.
NOTE: The Maintenance Kit counter should only be reset when a complete kit has been installed.
Maintenance Kit Counter Reset Procedure
A Power off the printer.
B Hold down keys [2] <Item Up> and [6] <Item Down> at the same time and power on the printer.
C Continue holding down keys [2] and [6] until the message “*IOT?*” appears.
D Within 5 seconds after the “*IOT?*” message appears, hold down the [0] <On Line> and [5] <Menu Down> keys at the same time until the message “Reset Complete Please Reboot” appears. This message confirms the counter has been reset.
E Reboot Printer by powering off then on.