Problems with HP Laserjet 8000 DN

[tommy1981]

We've had an HP Laserjet 8000 DN for some time now. I use the printer every day for small print jobs (Usually <200 pages). Every other wednesday I have to print a very large job, close to 2000 pages. Yesterday I ran my daily reports with no problems. When I attempted to run the 2000 page job, the data lighted blinked for a few moments, and then remained on. It took quite a while for any prints to come out, and when they did, it printed an incomplete part of the first page (data was missing from the document), and then printed
ERROR: syntaxerror
OFFENDING COMMAND: --nostringval--

STACK:

/featurecleanup

I was able to print smaller jobs yesterday after this problem with the 2000 page job, and my daily reports this morning went fine.

I tried to contact HP support but it appears they are no longer offering support for this model. Does anyone have any ideas as to what the problem may be? I'm thinking maybe a portion of the RAM for the print buffer has failed, so it can only print jobs that are smaller, but I'm not sure if that's possible or if that make sense.

Thanks in advance for your help.

[redcow]

If the other jobs print the problem is with your big job. Something got corrupted.
Do you have another printer to try it on?
You might want to print out a menu map, pull the jet direct and cold reset the printer.

[tommy1981]

I was able to print the large job on another printer. I actually tried printing directly from the Database app with the error I got before. I printed from the Database app to a software PDF printer and it spooled and printed all 1946 pages in the PDF just fine. So I tried sending the job to the 8000 from PDF reader, and it printed maybe 15 pages, but then gave the same error.

I tried cycling the power on the printer between jobs yesterday, but I still got the same results.

[MichaelTech]

rc's suggestion is correct, but you fail to recognize it. Change the NIC.