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brfillmore
01-13-2005, 01:06 PM
I just installed the maintenance kit on my HP 5000 and the paper is jamming up every time regardless of the tray I feed from. It is getting caught on the metal plate shown in this picture, right before the transfer roller.
http://www.printertechs.com/pics/mk/5000/5000-trans-cover.jpg

Could someone please tell me what I did wrong to get this to start happening? Thanks in advance.

Brian
01-14-2005, 01:52 AM
Is the transfer roller installed correctly?
Perhaps the paper sensor under the metal plate has been dislodged.

woodss
01-17-2005, 04:40 PM
Could be a stuck sensor, or as brian says the transfer roller isnt seated properly.

Reseat the transfer roller.