jytioh
03-20-2008, 09:48 PM
I have been trying to install my HP printer/scanner/copier without success for the past few days.
The problem only exist if I try to use HP's installation CD and software to detect the printer. I've also tried downloading the latest driver from HP but the results are still the same.
I followed the instructions from HP carefully for my installation, i.e. do not plug in the USB cable until when the HP installation process requires me to. Usually Windows XP will come up with a hardware detect pop up. The HP installation will notify me that it has detected device but the installation process will stall at this point. The printer will not be installed. If I run HP's Solution Center, it will also say hardware not detected.
Hope someone can give me some pointers. My previous HP printer/scanner/copier had not such problem.
The problem only exist if I try to use HP's installation CD and software to detect the printer. I've also tried downloading the latest driver from HP but the results are still the same.
I followed the instructions from HP carefully for my installation, i.e. do not plug in the USB cable until when the HP installation process requires me to. Usually Windows XP will come up with a hardware detect pop up. The HP installation will notify me that it has detected device but the installation process will stall at this point. The printer will not be installed. If I run HP's Solution Center, it will also say hardware not detected.
Hope someone can give me some pointers. My previous HP printer/scanner/copier had not such problem.