4250 wrong trays

[seanosdelgardo]

We've just bough 2 4250's and put them on our network.

We run a case management system here with over 1000 documents that have been formatted to print to certain trays in a particular order. They were formatted using the settings of some of the older 4050's and 4100's.

The 2 new printers, and the 4200 printer we have for that matter, just chose to print on whatever tray they want to, as having them as your default printer simply seems to wipe out the page settings in word documents. Without having to reformat a 1000 documents (as we still have 4050, and 4100), and without having to put macros on everyone's machines to change the tray settings before printing, is there any way of telling the new printers to do as they are told? :)

Thanks.

[MichaelTech]

On tray settings, do not select tray 1 as "cassette". Select as "first"
As long as there is no paper in tray1{MP}, it will go to tray 2.
Normally, the 2nd tray {tray3} is default.
Also, check the custom settings, and over ride size settings.

[raz]

if your using more than one tray for any particular document.go to the driver printing preferences /paper quality tab and to special pages.where you can set the source for front and back pages.otherwise if you set them by different types and just select the type in the application,it should pull from there.