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View Full Version : HP 5500 won't print b&w photos



beardog
02-12-2008, 03:55 PM
When I tried to print B&W photos out of my art program they would come out as a color hued sepia type look. Some came out with a pink hue and some yellow some lime green. I installed all the latest drivers and firmware and then they started coming out all solid dark purple. If I just hit print on the same photo in my pictures folder it comes out as a sepia tone look again. All consumables are reading at 70%. Then if i try to Print the same photo out of photo shop it is normal. So with 3 different printing formats I get 3 different results. Everything worked fine and one day it started doing this without any changes. I have even tried with different computer with same results. Everything has been cleaned and all internal print test sheets look good.
Any ideas would be great thanks

MichaelTech
02-19-2008, 11:00 AM
Sounds like formatter. Update the firmware. Network? Change the card.
Check all driver tabs, and settings. If internal pages are good, the the file is getting corrupted.