HP 8000 with occassional NIC problems

[DumpsterDiver]

I just bought an HP 8000 for our office. It says it has 0 pages run through it. I am pretty sure the printer is actually new, since it came with all the orange shipping clips installed, and was spotless inside. When I print a configuration page, it will sometimes not reflect the presence of the installed NIC, J3113A. When it does reflect the presence of the NIC, the NIC doesn't configure properly. I have tried three different NICs, 2 - 600N, 1- 615N. All behaved the same way, 2 of them worked normally in other printers (didn't bother to test the third one).

I am assuming that the formatter board (like the main board in a computer, in case I have the wrong term) is bad. Considering the printer appears new, a bad main board seems a bit weird, but weird happens. Does this seem a reasonable conclusion? We are a non-profit, $$$ is tight, I'd prefer not to just buy a board and try it if there are other, simpler possibilities.

Thanks for your help, and no, I didn't find the printer in a dumpster!

[redcow]

Did you try another EIO slot?
Can you print a configuration page?
When you plug the LAN cable in, does the green light come on?

[raz]

is the printer still under warranty?

[cs_steve]

Try a Cold Reset...turn the printer off, hold down the "Go" button, power back on and continue holding "Go" until you see the message "Restoring Factory Settings"... this will reset the factory settings as well as reset all the network settings on the JetDirect card...

BTW, the printer's page count can be reset very easily to any number, so unfortunately the page count cannot be treated as an exact measurement of the machine's usage....that is an older model so it would be very unusual to find one truly unused.