Load Letter message

[Kathy Siefken]

I have a LaserJet 4. When I close the papertray after adding paper, I receive a message "Load Letter" and the online light goes off. When I move the tray a little bit, the "ready" light comes on. Sometimes it goes to "Load Letter" on its own and if I jiggle the tray, the "Ready" light will come back on - and sometimes not. Any suggestions as to what I need to do to fix this problem?

[MichaelTech]

New printer! Sorry.The tray is probably too worn and does not hit the paper sensor fingers. This just tells it there is a tray of a certain size. The black flag that hangs down tells it it has paper. Use canned air to blow out that area.

[affordablelaser]

The sensor can be changed if it is bad, it usually is not the tray itself. Be sure the spring action under where the paper goes has enough pressure. Sometimes I would install a new spring or stretch this spring to get more pressure, thus ensuring that the paper was hitting the sensor flag completely.