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terrims
11-29-2007, 12:54 PM
Hi All,

I went to the printer today to see what the actual problem was. It appears that Tray #2 is not lifting the paper to the rollers. When I add paper to the top of the tray it prints. I can manually release the catch on the bottom of the tray and it lifts. Do I need to replace the tray or is there something else I can check?

Thanks,

Terri:confused:

MichaelTech
11-30-2007, 04:48 PM
Basically, the tray is self actuating. the front metal brace of the printer has a raised area that flips the tab. It may be bent too low.