HP 5100 - Docs sometimes printing when printer disconnected from network

[mcgarvan]

Hi,

I have an HP 5100 from which occasionally is printed two copies of part of a document that exists on our network. The last time this happened we had disconnected the printer from the network as we suspected that the problem was inside the printer itself as we could find no external entry in any relevant event log.

Could it be something to do with the flash storage? We have never (knowingly) used any internal storage in this printer. In fact we are still not sure if it has any although this problem does point to something being stored somewhere inside the printer.

This appears to be happening randomly roughly once per day. As it is printing about 30 pages this is an appreciable drian on resources.

Configuration Page
Printer Information
Firmware Datecode: 20040115 MB8.23
Jam Recovery: OFF
Print PS Errors: OFF
Page Count: 32552
Product Name: HP LaserJet 5100 Series
Printer Name: HP LaserJet 5100 Series
Printer Number: Q1862A
Resolution: FASTRES 1200
Printer Serial Number: CNHGB14878
HP JetSend Address: 10.1.0.131

Installed Personalities and Options
PCL (20040115)
PCLXL (20040115)
PS (20040115)
EIO 1: HP JetDirect J7934G
EIO 2: Empty
EIO 3: Empty
FLASH Storage: 3 MB Capacity

Security
Control Panel Lock: DISABLED
Control Panel Password: DISABLED
Device Type: FLASH Write Protect: DISABLED

Memory
Total Memory: 32 MB
DWS: 16.67
Paper Trays and Options
Copy Module: OFF
Default Paper Size: A4

Tray 1 (A4)
Tray 2 (A4)
Tray 3 (A4)

Density Settings
Black: 3

[MichaelTech]

Odd stuff! Hey, it's HP! You might try to flash the firmware of the NIC, through WebJet Admin. The 3mb storage may be corrupt, replace.