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Joyce Kildea
08-11-2007, 12:43 PM
Dear printer techs,

My HP Laser Jet 4+ is working fine. The problem that I have is that when I ask the computer to print an article, the computer does not recognize the printer. I am at a loss as to what to do.

Thank you very much for any help that you offer,

Gratefully,

Joyce

woodss
08-13-2007, 08:01 AM
if its on the parallell cable make sure that its securly onto both computer and printer simple.

Joyce Kildea
08-14-2007, 08:29 PM
Dear Sir,

Thank you so much for taking the time to answer my original question. However, the cables are as they should be. It seems that I may have deleted the printer drive from my computer. How do I get the drivers that I need so my computer will recognize my printer?

Thanking you in advance,

Joyce

woodss
08-21-2007, 07:14 AM
just install the printer though install printer wizard with windows 98 / XP